Digital Box Problems?
What would you do if your Sky remote is not working or you experience problems with your Sky box, or Freesat suddenly stopped working? Or if you have poor reception? Look in the Yellow pages or on-line and find an engineer and pay for potential expensive call outs and box replacement?
vCare is proud to offer to its members a discretionary benefit of worry-free DVE (Digital Viewing Equipment) repair and maintenance, all for free from people you know and trust. vCare Saver Club can provide your DVE (which includes Sky/Freesat boxes and Satellite dishes, or Freeview boxes) with first class, worry-free repair service and get you back up and running in no time - see our Terms and Conditions.
Saving money for your home and lifestyle is the focus of our club and your digital entertainment is usually at the heart of this. Your service provider may cover your equipment for an initial 12 months under a manufacturer warranty but after that you are on your own. However, with vCare this discretionary benefit is all part of your membership and there is no need to pay extra, saving you tens of pounds and more if there is a problem.
Our discretionary benefit
- If something goes wrong or simply your Sky remote not working, all you have to do is apply for assistance via this website or give us a quick call on our dedicated technical support helpline 0844 310 5657.
- Approximately 75% of all faults are solved over the phone, enabling you to return to your Digital viewing sooner rather than later.
- We can usually sort things out quickly and may send a fully skilled and qualified engineer to your home as well. Most of our members are up and going in 24-48 hours.
- As the engineers that we use might be local, many are available for evening and weekend callouts, allowing visits and repairs to be done at a time that is convenient to our members.
- We only use CAI or RDI approved emgineers.
HAving Problem With sky box?
Or poor reception problems? No worries!
- We have a plan for you!
- Unlimited call outs
- 48 hour call back time
- Real people to answer the calls
- Can be repaired or replaced**
- No hidden costs
- A discretionary benefit as part of our Membership subject to our Terms & Conditions*
*This benefit is available to new members after initial 3 months of membership.
**We do not guarantee new or identical equipment. We can, however, at our discretion replace it with fully functional equipment that have the same or very similar functions to your original equipment.
Why vCare?
vCare Saver Club is NOT part of SKY and is NOT an insurance company. We do, however, offer our members money saving introductions and special discounts on a range of home and lifestyle products and services to our Terms and Conditions.
Our membership services team are trained to assist you with Sky, FreeSat, FreeView and other digital services challenges, they will go above and beyond to assist you with any questions or queries over the phone. We use a first class network of engineers UK wide who are trained to the highest vCare standards.
